![]() ![]() If you purchase a phone directly from Samsung, for example, where they prefer the term "certified re-newed," the company promises on its website that its phones will be “thoroughly inspected and updated to like-new condition.”Īpple restores its refurbished products with the same replacement parts used in the company’s new models. Sims, for example, is an ISO-certified seller with a 30- to 60-day warranty.Ĭonsider buying straight from the manufacturer, as well. If you’re not careful, you may get stuck with a refurbished iPhone that has a cheap third-party battery or charger. So it’s good to ask questions about parts and accessories before pulling out your credit card. Non-certified resellers might replace them with used parts instead. Companies that sell refurbished goods often offer warranties and money-back guarantees, for example.Īnd consumer protection organizations such as ISO (International Organization for Standardization) and R2 (Responsible Recycling) will certify refurbished retailers that demonstrate compliance to industry standards, Salgado says.Ĭertified resellers will replace defective parts with brand-new ones. That said, there are ways to protect yourself. Consumers have no way to determine the quality of replaced parts.” “You have thousands of online sellers offering products they refurbish themselves. “Seller-refurbished is similar to the Wild West,” says Carlo Salgado, e-commerce administrator at Sims Lifecycle Services. Not everyone defines refurbished the same way. ![]()
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